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Minimum Supported Horizon Client Versions - Ms teams installation on vdi
For a complete list of features supported on each platform, see the product documentation topic for the version of Horizon that you are using.
Note : For Horizon documentation references, we will be using Horizon 8 product documentation links throughout this guide. X and later. Microsoft also turned on the service on their side on August 11, To take advantage of the offload capability, you must use Horizon Client for Windows or later, Horizon Client for Mac or later, or Horizon Client for Linux or later. The Media Optimization for Microsoft Teams group policy setting must be enabled in the virtual desktop. Web browser media offload is supported with the Browser Redirection feature.
See Configuring Browser Redirection for support details. This section briefly lists the system requirements for both the client and the virtual desktop when using the Media Optimization for Microsoft Teams feature.
Client system for OSes supported with a specific release, see the appropriate Horizon Client release notes. You can see the setting if you select Customize installation in the installer. Double-click the. If you are using the installation wizard, you can see that the Media Optimization for Microsoft Teams option is selected, as shown below. Media Optimization for Microsoft Teams is also installed by default in the Horizon Agent, but it is controlled with a GPO, which is not enabled by default.
After setting this policy, you must log out of the Horizon desktop for the GPO policy to take effect. Horizon Agent must be installed before Microsoft Teams. If the order is reversed, then on first run, Microsoft Teams does not detect Horizon Agent and caches an environment value that indicates the feature is running on an unsupported remote desktop. This results in Microsoft Teams never supporting the Media Optimization feature unless the cache is deleted.
To avoid this issue, be sure to install Horizon Agent before you install Microsoft Teams. Then, on first run, Microsoft Teams detects Horizon Agent and caches the correct environment value, which verifies that the feature is running on a supported remote desktop. As described in the overview of this guide, there are significant advantages to running Microsoft Teams in optimized mode.
However, as you are planning your implementation, keep in mind that end users who are not running supported Horizon Client versions Horizon Client or later for Windows, Horizon Client or later for Mac, or Horizon Client or later for Linux will not be able to take advantage of this feature. They will not, however, go back to running the full client in the virtual desktop because the GPO has set Microsoft Teams to offload audio and video to the client.
Those users will instead run in fallback mode. A user can check if Microsoft Teams is running in optimized mode, fallback mode, or natively no optimization in the virtual desktop. Audio and video quality may be reduced.
Talk to your IT admin. If you enable the optimization GPO in the virtual desktop, these clients, although not officially supported, will begin implementing offload. The bugs we found in these clients during beta testing are fixed in Horizon Client for Windows version or later for Horizon 8 or Horizon Client for Windows 5. VMware strongly recommends using the officially supported versions.
For beta testing, VMware published the Horizon Client beta installer for Mac via the beta portal that supports optimization. VMware recommends that you use the officially supported version, Horizon Client or later for Mac, to get the latest functionality and bug fixes for the Mac client.
Similarly, VMware published a beta version of Horizon Client for Linux that supports optimization via the beta portal. VMware recommends using the officially supported version, Horizon Client or later for Linux, to get the latest functionality and bug fixes for the Linux client. The ports described on that page are required to be opened on the client device. Note : The usual Horizon ports are also required, as detailed in the following documents:.
Some organizations might require that the process name of the Teams Optimization Pack be added to a firewall allowlist, to allow communication to the Microsoft Teams Cloud server. The process name is vmware-remotemks. This is a Microsoft restriction. In certain low-powered clients, users may want to turn off software acoustic echo cancellation to reduce CPU usage. In most cases, VMware recommends using the default configuration, which is designed for optimal audio experience. But if you are having issues with echo, software acoustic echo cancellation can be configured by using a GPO on the Horizon Agent or by setting a registry key on the Horizon Client.
Note that this configuration is only supported on Windows Clients. After setting this policy, you must log out of the Horizon desktop for the GPO policies to take effect.
This configuration can also be applied on the Horizon Client for Windows device by setting the following registry key:. To troubleshoot, start by checking whether Microsoft Teams launched in optimized mode and whether the correct local client device names are being picked up.
If so, you can check whether the Microsoft Teams redirection plugin has been installed and check the logs to verify that optimization has been enabled. Procedures for these tasks are described in the following sections:.
Figure 9: Version Box for Microsoft Teams. If the registry key is not set, follow the installation guidance for Horizon Agent, as described in Horizon Agent Installation and Configuration. Also note that you need to log out of the Horizon desktop for the GPO policies to be applied. In the virtual desktop, restart Microsoft Teams to ensure that the correct settings have been applied by the Microsoft Teams client. We have seen issues in Microsoft Teams where incorrect flags get applied. Restarting Teams ensures that the correct flags are pulled in and applied.
Quit the Microsoft Teams application. This will force Microsoft Teams to reload its cache, which may have contained outdated values related to the environment. To ensure that Microsoft is not detecting a conflicting Citrix Agent installation on the desktop, review the Microsoft logs. Instructions for collecting Microsoft logs are provided in the Microsoft documentation topic Use log files to monitor and troubleshoot Microsoft Teams.
In Microsoft Teams, click the ellipsis points … next to your profile picture at the top, and then select Settings and go to the Devices section. Under Audio devices , you should see the local headset names in the Speakers and Microphone drop-down lists.
Figure Device Settings for Microsoft Teams. If you see the local device names in the Microsoft Teams device settings, then Microsoft Teams optimization has been enabled in your environment.
Check if html5Server. If you do not see html5server. If you still do not see html5server. If you see that html5server. Similarly, if you are using a. Otherwise, html5server will not work as expected. This section will show you how to install the Teams desktop app on your Windows 10 or 11 Enterprise multi-session or Windows 10 or 11 Enterprise VM image.
From the start menu, run Registry Editor as an administrator. Create the Teams key if it doesn't already exist. Alternatively, you can create the registry entry by running the following commands from an elevated PowerShell session:. To install the service:. You can deploy the Teams desktop app using a per-machine or per-user installation. To install Teams on Azure Virtual Desktop:.
Download the Teams MSI package that matches your environment. We recommend using the bit installer on a bit operating system. At this point, the golden image setup is complete.
Installing Teams per-machine is required for non-persistent setups. The following table lists the differences between these two parameters. We recommend you make sure to update Teams at least once a month. To learn more about deploying the Teams desktop app, check out Deploy the Teams desktop app to the VM.
We recommend you use per-machine installation for better centralized management for both pooled and personal host pool setups. Per-user installation only works on personal host pools. If your deployment uses pooled host pools, we recommend using per-machine installation instead.
After installing the WebSocket Service and the Teams desktop app, follow these steps to verify that Teams media optimizations loaded:. If media optimizations loaded, the banner will show you Azure Virtual Desktop Media optimized. If the banner shows you Azure Virtual Desktop Media not connected , quit the Teams app and try again. If media optimizations loaded, the audio devices and cameras available locally will be enumerated in the device menu.
If the menu shows Remote audio , quit the Teams app and try again. If the devices still don't appear in the menu, check the Privacy settings on your local PC. Disconnect from the remote session, then reconnect and check the audio and video devices again.
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